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Customer Success Manager
Remote UTC+0 to UTC+3

About us
At Admetrics, we craft cutting-edge technology that transforms how our clients approach to marketing. We provide the first unified marketing analytics solution with an integrated experimentation engine. Around our SaaS products, we offer consulting and data science services.

We strongly believe that experimentation will be at the core of all successful marketing organizations. Therefore, we help our clients implement an agile “always-on experimentation” process to innovate and make better data-driven decisions continuously.

We recently launched the Admetrics Data Studio for Shopify - an all-in one marketing data warehouse and attribution solution for Shopify SMB’s that is about to become the most advanced marketing analytics solution for DTCs.  

 

Responsibilities
You will be responsible for advising our clients on how to best utilize the Admetrics Data Studio, helping them to onboard, and ensuring that they get the most benefits out of it.

You deeply understand our client’s issues and challenges and will help shape the product roadmap based on your discussions and investigations.

You will help produce content, like tutorials and other user-focused communication that will drive successful product usage, engagement, and retention with our clients. 

 

Required skills

  • Three years of practical experience in performance marketing for DTCs
  • Solid understanding of marketing tech fundamentals (tracking concepts, pixels, UTM parameters)
  • Good grasp of KPIs and attribution concepts, specifically for e-Commerce businesses
  • Hands-on experience with leading advertising platforms (Facebook, Google Ads, Tiktok and the like)
  • Excellent written and verbal communication in German and English
  • Keeping up with latest Martech developments and challenges


Optional skills

  • Experience with challenges in marketing experimentation and A/B testing methodologies


What we offer

  • Work from anywhere: Remotely, in our headquarter in Frankfurt am Main (Germany), from home, or in a coworking office space of your choosing
  • Work on exciting and challenging projects either independently, and as part of a dedicated, international team
  • Responsibility and decision-making authority from day one - you'll create an impact with new, innovative ideas and help shape our company DNA
  • Work and learn from experts in diverse fields and supercharge your skillset
  • Participate in our virtual share options program
Interested?
Please apply by e-mail to [email protected].

No recruiters please.
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